As a Customer Engineer/Manager, you need a wide range of skills and a good technology base to work from. As CEs provide technical support, they should be familiar with IC design and verification, technical product specifications, as well as be able to assist customers in solving product usage problems. CE’s must provide technical presentations and be able to do product promotion. Good customer-relations skills are also essential as candidates will be required to clarify the reliability and suitability of our technology for the customer’s application scenario, the CE must be able to back up technical claims.
- Perform Pre-sales support with the Sales Team
- Conduct Technical support and assist customers in solving product usage problems
- Write technical documents according to the R&D and Marketing Team’s feedback
- Demonstrate and provide explanations during workshops/technical events